If you are not getting to the desktop screen using either McGill VPN + NoMachine or X2Go, you can try the other one. If you are not alone, best to contact the others, but you can also look at running processes with ps or one of these to see what is running: top Unfortunately, who or w don’t include everything, so you can use: ps -fp $(pgrep 'x2goagent|nxnode|bash|tcsh') | egrep -v '^(root|nx)' You should however also consider that other users may be using the system, so please always check that first. The obvious thing when you don’t have ongoing computations or unsaved work is to reboot. You can now choose to reboot or troubleshoot some more. If you are able to log in, it already confirmed the system is on and your credentials are good. If it doesn’t show many lines with response times, and 100% packet loss once you stop, the system likely has to be restarted on site. You can also double check with: ping Ĭtrl-c to stop pinging. Someone probably has to go restart the system on site. There’s not much that can be done remotely in that case. If you get the error no route to host, the system is offline or unresponsive. You can then attempt to connect to your workstation: ssh -x This can cause a variety of issues, including difficulties connecting, and should be taken care of first. Once logged in, you may receive a warning if your home folder is full. Then click Open and enter your username and password. For Linux/MacOS: ssh can use the Chrome SSH extension, or PuTTY on Windows. This will tell you if the system is on and responsive, if your password works, and it allows you to restart services, your session, or even reboot the system. Possibly the most informative step is to try to login on the workstation via ssh. However, you can also quickly try a few basic steps, described here. SSH (using the NoMachine Enterprise Client version 7) Setting up a connection to cs.uwindsor.First and foremost, you can always contact BIC IT to get help. This method of remote access requires neither the NoMachine client nor the VPN client. Since the School of Computer Science has a NoMachine Enterprise license, the cs.uwindsor.ca remote desktop can be accessed directly from the browser through the link provided! Watch this demo about NoMachine that also illustrates how to share and transfer files The following video needs to be updated using a newer client but is still relevant. 2.3.1 Using the NX protocol instead of SSHĭownload NoMachine Enterprise Clients for Windows, macOS and Linux.2.3 NX (using the NoMachine Enterprise Client version 7).2.2.1 Setting up a connection to cs.uwindsor.ca.2.2 SSH (using the NoMachine Enterprise Client version 7).

Nomachine server demo